new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 1658477089
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you're logged in. This simplified process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If the number has changed, send your KYC details to customer support via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is complete, you should be able to log in and access the app without any problems. This should get your app up and running smoothly again.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only receive payouts from the money you've actually earned while playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within a 30-minute to 3-hour timeframe. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn. This is a one-time offer, where the bonus money itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter an issue, contact their care centre for assistance.
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